PlayCroco 24/7 Live Online Casino Support

Contact our online casino support team via live chat 24/7 or send us an email through [email protected] - Our team is available 24/7 to help and assist you with any issues or questions. We're here to provide you the best online gambling experience!

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Our email is:
[email protected]

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Did you deposit with a credit card?

Verify your account by sending us the following documents, sent in colour and high resolution, for verification:

  • Front and back copies of your Photo ID (Passport, Driver's License)
  • Proof of address document, issued to you in the last 2 months (e.g. Utility bill, Bank statement)
  • Front and back copies of all the cards used to fund the account (sensitive parts may be blocked out)
  • The Card Authorization Form: (link to the form)

Please print the Card Authorization Form, fill it and sign it by hand. Afterwards you can either scan it or take a picture of it. Alternatively you can sign it digitally.
Email documents to: ([email protected])
Allow 3 - 5 full business days for processing.

Please write the following in the email subject: The name of the casino, your username and the words "Account Verification".

You did NOT deposit with a credit card

Verify your account by sending us the following documents, sent in colour and high resolution, for verification:

  • Front and back copies of your Photo ID (Passport, Driver's License)
  • Proof of address document, issued to you in the last 2 months (e.g. Utility bill, Bank statement)

Email documents to: ([email protected])
Allow 3 - 5 full business days for processing.
Please write the following in the email subject: The name of the casino, your username and the words "Account Verification".