PlayCroco 24/7 Online Casino Support

Our legendary online casino support team is here 24/7 to help and assist you with any issues or questions. We're here to provide you the best gambling experience and have fun! You can live chat us at any point or simply write us an email.

callCroco

Phone support is
currently unavailable.

e-mailCroco

Write to us

Did you deposit with a credit card?

Verify your account by sending us the following documents, sent in colour and high resolution, for verification:

  • Front and back copies of your Photo ID (Passport, Driver's License)
  • Proof of address document, issued to you in the last 2 months (e.g. Utility bill, Bank statement)
  • Front and back copies of all the cards used to fund the account (sensitive parts may be blocked out)
  • The Card Authorization Form: (link to the form)

Please print the Card Authorization Form, fill it and sign it by hand. Afterwards you can either scan it or take a picture of it. Alternatively you can sign it digitally.
Email documents to: ([email protected])
Allow 3 - 5 full business days for processing.

Please write the following in the email subject: The name of the casino, your username and the words "Account Verification".

You did NOT deposit with a credit card

Verify your account by sending us the following documents, sent in colour and high resolution, for verification:

  • Front and back copies of your Photo ID (Passport, Driver's License)
  • Proof of address document, issued to you in the last 2 months (e.g. Utility bill, Bank statement)

Email documents to: ([email protected])
Allow 3 - 5 full business days for processing.
Please write the following in the email subject: The name of the casino, your username and the words "Account Verification".