2. Unless otherwise stated, each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).
3. Players must claim and receive their bonus before they start playing with their initial deposit. Requests for the bonus once players have started wagering their initial deposit will be refused.
4. Bonuses will be credited to the Player's Real Account as Bonus Balance, until the terms of the promotion have been met. Thereafter the applicable Bonus Balance will be transferred to Withdrawable Balance.
5. Unless otherwise stated, all free bonuses must be wagered at least 60 times before withdrawing. Wagering on all types of Blackjack, Video Poker, Craps, American Roulette, Baccarat and other table games and non-pokies games, will not count towards this wagering requirement unless specifically stated. If an excluded game is played before completion of the above wagering requirements, the casino reserves the right to void all winnings and reserve the right to close the account. Cash-out requests before the wagering requirements have been met will be rejected until such time as the wagering requirements have been satisfied.
6. A promotion is considered completed when a player meets the wagering requirements or when the balance reaches below $1. Note that if you are playing a promotion with a maximum cash out limit, upon completing the wagering requirements only the maximum cash out amount will be transferred to your withdrawable balance. Any balance over this amount will be automatically deducted by the system.
7. Players with one or more pending cash-outs currently in their account are not eligible to claim any bonuses, promotional or otherwise, until such cash-outs are either processed or cancelled. Abuse of this policy, as defined by the casino, may result in cancellation of the player's winnings.
8. A promotion cannot be used in conjunction with any other promotional offer or existing account balance. If you happen to redeem bonuses on top of an existing playable balance, any winnings will be voided and original deposit reimbursed in your account. All promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred.
9. Bonuses may be refused at the discretion of the management if abuse of promotions is suspected. All cash-outs will be audited and refused where there is suspected fraud or bonus abuse, at the casino management's discretion.
10. Any promotion or offer is terminable or changeable at any time in accordance with the views of management without prior notice or obligation.
11. All deposit bonuses are cashable at PlayCroco. Free no deposit bonuses hold a maximum cash out limit which is 5x the bonus amount unless otherwise specified.
12. All deposit bonuses require a minimum deposit of $20, unless stated otherwise.
13. Please note that bets placed on Roulette on colour Red and Black are not allowed, if contrarily any winnings generated will be voided. Also bets placed on European Roulette with an active bonus are not allowed.
14. Please note that any no deposit bonus will have a maximum cash-out of 5x the bonus amount given (unless stated otherwise) e.g. $100 bonus - max. cash-out will be $500. No exceptions can be made if a Random Jackpot is hit. The rule will only be annulled after a customer's balance has reached below $1.
15. Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated. Free-Spin-Wins Wagering requirements attached to a deposit bonus has a 20 x playthrough, unless otherwise stated. Wagering requirements must be fulfilled for each and every deposit bonus used. This rule will only be annulled after the customer's balance has reached $0 again or wagering requirements are met.
16. Winnings generated from ANY of our deposit based reward bonuses (Weekly, Monthly, Yearly, Snail Mail or any other) will not be honoured if the awarded deposit is below $5.
17. Customers cannot redeem multiple free bonuses/free spins offer consecutively: When a customer uses two or more free bonuses without making a real money deposit in between, management reserves the right to void any bonuses and winnings. This includes winnings from Freeroll Tournaments (Tournaments that are free to enter).
18. Further to Promotional Terms and Conditions #17, management reserves the right to consider winnings on comp points, accumulated via the use of consecutive free bonuses, null and void.
19. Members who have not made at least one deposit at the casino can only claim free money offer once, including but not limited to: welcome bonus, no deposit bonus, birthday bonus, and free spins. Any winnings from additional free money will be void.
20. Customers whose last deposit is older than three months and claim a free bonus, are not entitled to a cash-out.
21. The maximum redemption amount that players can obtain due to winnings made from existing and previous free money promotions is $180 AUD. Any funds left from free winnings will be immediately removed from the player's account after processing the cash-out. The person who tries to go above this limit will have the funds removed from his/her account.
22. cash-outs from free bonus promotions of $25 to $50 are only processed when a copy of a utility bill is received, matching the address registered on your PlayCroco account.
23. Winnings made on duplicate accounts will automatically become void and will be removed from the accounts.
24. Please note that restrictions on game play strictly apply to free bonuses. Once wagering requirements have been met, players are welcome to play any of our casino games.
25. Players from the following countries do not qualify for any bonuses: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Croatia, Colombia, El Salvador, Finland, France, Germany, Greece, Hungary, India, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, North Macedonia, Malaysia, Mauritius, Mexico, Moldova, Montenegro, Morocco, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, Sri Lanka, Sweden, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Vietnam.
26. The maximum cash-out per customer per week is up to $7,500 AUD. PlayCroco Casino reserves the right to pay out higher winnings over a period of several weeks and/or determine the final cash-out limit.
27. PlayCroco Casino is aware that some free bonus links may be posted in other sites or throughout forums or the information that the potential player received has been sent to others who didn't receive it. If PlayCroco has enough grounds to prove that a player did NOT receive that particular promotion through the exclusive means that this promotion was sent out to, we will not honour any cash-out requests from the player, even if he/she has met wagering criteria.
28. The Company reserves the right to amend these Terms and Conditions at any time without notice to you. Such amendments will be effective immediately upon being posted in this "Terms and Conditions" section of the casino client. It is your responsibility to review the Terms and Conditions on a regular basis and to check any additional rules detailed within promotional emails. Should you be unclear about any point relating to a specific promotion, it is your responsibility to contact the support team and gain a full understanding before partaking in a promotion.
29. The Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and the Company and supersede and merge all prior agreements, representations and understandings between you and the Company with regards to the claiming of any promotional or bonus offers.
Information in this document is subject to change without notice.