Why do I need to verify my account? 🔑
Before your winnings can be processed, you must first verify your PlayCroco casino account details. This makes the process of withdrawing your winnings faster and easier.
How do I verify my account? ✍️
In order to complete the account verification, you will need to verify the personal details used to register your PlayCroco account. For your protection and security, you must send the documentation listed below via email to [email protected].
A colored copy of a Government-issued photo ID (Passport or National ID front and back or Driver License front and back)
A colored copy of a proof of address, not older than 90 days (Utility Bill or Bank Statement)
Cryptocurrency Payments only: you must additionally send a picture of you holding a Government-issued photo ID next to your face*
All documents must be legible and valid (not expired), with all four corners visible.
* The picture quality should be clear enough to verify the details. The entire ID and your face must be visible.
Using a Credit Card or eWallet? 💳
PlayCroco casino reserves the right to ask for further documentation at our discretion. For example, the following (but not limited to) documentation:
- A copy of the credit card (front and back); if you used a credit/debit card to fund your account
- A screenshot of your eWallet account showing the registered information; if you used an eWallet (e.g. Skrill, EcoPayz, etc) to fund your account
Before proceeding with the account verification, we recommend that you familiarize yourself with the minimum and maximum allowed withdrawal amount. You can find this information on our banking page.
Bitcoin Withdrawals - most popular 🤑
Cashing out with Bitcoin is easy peasy but there are a couple of steps that you should follow in order to do so. Take a look at our guide on how to cashout yout winings with a Bitcoin withdrawal.
Let us guide you through the verification process 💁🏻
Need help? Our PlayCroco crew is available 24/7 to answer any questions or provide any assistance.
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